Exchange and Return Policy

  • You may return your products within 7 daysfrom the date which you have received the order on.

  • Within 7 days of receiving your order, you need to send an email to our Customer Care team at cs@falaknazsports.com with your order number, mentioning the items you wish to return. After 7 days we will not accept any returns. 

  • In case the item you received is damaged or defective, you could return an item in the same condition as you received it with the original box and/or packaging intact. Once we receive the returned item, we will inspect it and if the item is found to be defective or damaged, we will process the refund/exchange.

        *Terms and Condition may apply

Return for a Refund

Once we receive your returned item(s) and meets our Returns Policy, we will refund you. Please note that it may take up to 7 working days for the refund to appear in your bank account depending on your bank or payment provider.

WARRANTY ON FITNESS EQUIPMENT

·         All the Fitness equipment is not returnable once installed, if there is any manufacturing defect on the equipment’s, the item shall be replaced or repaired.